Return Policy

All items being returned must be in its original packing in unopened condition .Upon delivery please make sure that you are receiving the item that you have ordered otherwise try to avoid opening box if it is not what you have ordered. It is best to inspect each item’s packaging and labeling carefully before opening to be certain that you have received the correct product that you have ordered Items that are not opened will not be given a full refund

Please remember if you are sending an item back due to the fact that its defective there will be a 30% restocking fee for a unit in operational order. We encourage you to please reach out to us so that we can assist you with your item before you return at will not accept any returns without an RMA number please make sure you have an RMA number for returning your item. Again, any item being return must be sealed and not opened. And have been issued an RMA# Email us at

We are here to assist you 24/7 on any situation or question you may have please email or call us so that we can assist you with all your needs, our toll free number is 877-306-REEF (7333) or you can email us at we will respond to your request within 1 business day